The Patient Transfer Center offers inpatient-to-inpatient and emergency-to-inpatient transfers.

Patient Transfer Center

(855) 422-8200

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Patient transfer center specialty services

Our patient transfer center serves as a single point of access to highly specialized care through a simple transfer process. Referring providers have secure access to our patient portal to monitor patient progress.

Our advanced services include cloud-based diagnostic imaging to support decision-making, reduce radiation exposure and lower costs. Referring providers have secure access to our Patient Portal to monitor patients progress. Additionally, we provide quarterly activity reports for transferring facilities and maintain consistent communication between referring and receiving providers.

For more information or assistance, please call (855) 422-8200.

Our personalized service includes:

  • Coordination through American Medical Response (AMR), when needed.
  • Patient placement support: Assistance with patient placement to quaternary care hospitals, when needed.
  • Highly specialized services: Tailored to meet patient needs.
  • In-house AMR representative: Arranges transportation back to community facility.
  • Bed management interface: Facilitates smooth transitions.
  • Patient Portal access: For the referring provider to monitor their patient’s progress while at our hospital.
  • Cloud-based diagnostic imaging: Assists with decision-making, reduces patient exposure to radiation and reduces costs.
  • Quarterly activity reports: For transferring facilities.
  • Seamless communication: Consistent updates between referring provider and our receiving provider.

Hospital transfer instruction

  1. Call the CMC Patient Transfer Center at (855) 422-8200.
  2. Registered nurse (RN) answers call and triages your patient’s needs.
  3. RN remains on the line to facilitate next steps.
  4. Transfer plan is determined.
  5. Once approved, our RN completes the transfer process.
  6. Patient is transferred.
  7. Patient follow-up is monitored through our patient portal and case management.

For quality purposes your call will be recorded.

When calling the CMC Patient Transfer Center, please have the following available:

  • Your name and call-back number
  • Patient’s name & date of birth
  • Location (facility name, unit/room number)
  • Diagnosis
  • Level of care needed