Emergency room (ER) in Manchester, New Hampshire
Our medical team provides essential, efficient care for time-sensitive illnesses and injuries 24/7.
At Catholic Medical Center, our ER is a full-service, state-of-the-art facility equipped to care for acutely ill or injured individuals. We treat you and your family with compassion and urgency, taking the time to assess your health needs accurately.
Comprehensive care for medical emergencies
Our emergency room is a full-service, state-of-the-art facility equipped to care for acutely ill or injured individuals. We treat our patients with compassion and urgency, taking the time to assess your health needs accurately.
Our emergency room team members are specially trained in emergency care and hold various emergency certifications.
- For a medical emergency, call 911 immediately.
- For a suicidal crisis, call 988 or 911 immediately.
- For a heart attack or stroke, do not drive to the hospital. Call 911 immediately.
Committed to our community
We are dedicated to serving our community. As the resource hospital for several local ambulance services, we provide emergency education and life-saving training throughout the area. Our innovative telestroke ambulance program exemplifies our commitment to offering the best possible care in critical situations.
Recognized excellence in trauma care
Our commitment to high-quality trauma care has earned us the following:
- Verified as a Level III Trauma Center by the American College of Surgeons (ACS)
- Designated as a Level III Adult Trauma Center by the State of New Hampshire
- Designated as a Level IV Pediatric Trauma Center by the State of New Hampshire
Our facilities
Our emergency room includes:
- 30 treatment rooms with bedside monitoring capabilities
- Dedicated areas for trauma, cardiac, stroke and pediatric patients
- Clinical Decision Unit (CDU)
Our Clinical Decision Unit (CDU)
Our CDU offers ongoing short-term observation, assessment and treatment for individuals who don’t need to be admitted to the hospital but aren’t ready to go home. The CDU receives patients as determined by our emergency room care team. Our CDU care team offers short-term therapy, decides whether a hospital admission is necessary and educates patients and their loved ones about:
- Diagnosis
- Treatment plans
- Medications
- Estimated length of stay
- Discharge planning
The typical length of stay in the CDU is 8 to 16 hours — not days. For more information about the CDU, please call (603) 665-4901.
What to bring with you to the ER
We understand that most visits to the emergency room aren't planned. However, if possible, please bring the following:
- Photo ID
- Health insurance card
- List of current prescription medications and dosages
- List of allergies
- Contact information for your primary care doctor (if you have one)
- Any questions you and your family may have
After your visit, we will notify your primary care doctor to ensure follow-up care instructions are communicated.
Do you need urgent or emergency care?
Urgent care or walk-in clinics can help fill a vital gap when you become sick or injured but your regular doctor is not available or you can't wait for an appointment.
If you are having difficulty breathing, shortness of breath, a life-threatening injury, an injury that could result in the loss of a limb, signs of stroke or signs of heart attack — always call 911. Don’t drive yourself to the emergency room.
Frequently asked questions
Will filling out paperwork delay my treatment?
Unless you're unconscious or have been transferred to the emergency room by ambulance or helicopter, you need to sign a consent form authorizing appropriate medical treatment. For those under age 18, a parent or legal guardian is required to complete and sign this paperwork.
Creating a record of your visit begins with the registration process. You will need to provide personal health information, family medical history and medical insurance information. To make this process quick and easy, please remember to bring a list of your current medications and dosages, the name of your primary care doctor, your insurance card and a list of allergies. After your visit, the emergency department at Catholic Medical Center will notify your primary care doctor for follow-up care.
How and when do I pay for my treatment?
If you provide complete insurance information at the time of registration, we will bill your insurance provider. Most insurance providers have a co-pay for emergency care, which will be listed on your insurance card. You are responsible for the balance due after the insurance provider’s payment is made. If you do not have insurance, a credit account representative will help you set up a fair and reasonable payment schedule.
Can visitors come to the emergency room?
So that we can provide the highest quality care and maintain your privacy, we limit the number of visitors allowed in the emergency room. Two waiting areas are available for loved ones.
What if I have questions?
Always ask questions about your care. The more you know about your diagnosis, medication or treatment, the better. We are dedicated to helping you understand your medical issues, treatment and follow-up care.
What happens if I need to be admitted to the hospital?
If you are admitted for further treatment, we will coordinate with your primary care doctor.
What about minor injuries or illnesses? Is this handled differently?
Our emergency room team treats minor, non-urgent injuries and illnesses in a separate area. Our highly trained and experienced nurse practitioners, nurses and paramedics work in close consultation with the emergency physicians on duty for faster evaluation and treatment.
What happens after my visit to the emergency room?
During your visit, we may give you additional tests. Once you receive a diagnosis, we will give you instructions for appropriate follow-up care and/or prescribed medication. If you do not understand the discharge instructions or have additional questions, please ask us. You are responsible for your own care after leaving the emergency room. We make every effort to follow through with your primary care doctor to notify them of a visit, but it is strongly recommended you arrange a follow-up appointment as well.
In some cases, you may need help from a loved one to get safely home. If you need additional assistance, please ask. We want to ensure you return home safely and maintain good health.
