Emergency room (ER) in Manchester, New Hampshire
Our medical team provides essential, efficient care for time-sensitive illnesses and injuries 24/7.
At Catholic Medical Center, our ER is a full-service, state-of-the-art facility equipped to care for acutely ill or injured individuals. We treat you and your family with compassion and urgency, taking the time to assess your health needs accurately.
Comprehensive care for medical emergencies
Our emergency room team members are specially trained in emergency care and hold various emergency certifications.
- For a medical emergency, call 911 immediately.
- For a suicidal crisis, call 988 or 911
- For a heart attack or stroke, do not drive to the hospital. Call 911 immediately.
Committed to our community
We are dedicated to serving our community. As the resource hospital for several local ambulance services, we provide emergency education and life-saving training throughout the area. Our innovative telestroke ambulance program exemplifies our commitment to offering the best possible care in critical situations.
Recognized excellence in trauma care
Our commitment to high-quality trauma care has earned us the following:
- Verified as a Level III Trauma Center by the American College of Surgeons (ACS)
- Designated as a Level III Adult Trauma Center by the State of New Hampshire.
- Designated as a Level IV Pediatric Trauma Center by the State of New Hampshire.
Our facilities
Our ER includes:
- 30 treatment rooms with bedside monitoring capabilities
- Dedicated areas for trauma, cardiac, stroke and pediatric patients
- Clinical Decision Unit (CDU)
Our CDU
Through our CDU, we offer ongoing short-term observation and assessment and treatment for individuals who don’t need to be admitted to the hospital but aren’t ready to go home. Our CDU care team offers short-term therapy, decides whether a hospital admission is necessary and educates you and your loved ones about diagnosis, treatment plans, medications, estimated length of stay and discharge planning.
The typical length of stay in the CDU is 8 to 16 hours. For more information about the CDU, please call (603) 665-4901
What to bring with you to the ER
We understand that most visits to the emergency department aren't planned. However, if possible, please bring the following:
- Photo ID
- Health insurance card
- List of current prescription medications and dosages
- List of allergies
- Contact information for your primary care provider (if you have one)
- Any questions you and your family may have
After your visit, the CMC emergency department will notify your primary care provider to ensure follow-up care instructions are communicated.
Do you need urgent or emergency care?
How do you choose? Urgent care or walk-in clinics can help fill a vital gap when you become sick or injured but your regular doctor is not available or you can't wait for an appointment.
If you are having difficulty breathing, shortness of breath, a life or limb injury, or signs of stroke or heart attack—always call 911, don't drive yourself to the emergency department.
Emergency department FAQs
Why all the paperwork? Doesn't this delay being treated?
Unless a person is unconscious or has been transferred by way of ambulance or helicopter, they need to sign a consent form authorizing appropriate medical treatment. For those under age 18, a parent or legal guardian is required to complete and sign this paperwork.
Creating a record of your visit begins with the registration process. You'll need to provide personal health information, family medical history and medical insurance information. To make this process quick and easy, please remember to bring a list of your current medications and dosages, the name of your primary care provider, your insurance card and a list of allergies you have. After your visit, the emergency department at Catholic Medical Center will notify your primary care provider for follow-up care.
How and when is payment exchanged for treatment received?
If you provide complete insurance information at the time of registration, we will bill your insurance provider. Most insurance providers have a co-pay for emergency care, which will be listed on your insurance card. You are responsible for the balance due after the insurance provider’s payment is made. If you do not have insurance, a credit account representative will help you set up a fair and reasonable payment schedule.
Can visitors come to the emergency department?
To allow the emergency department to work efficiently and maintain your privacy, the number of visitors is limited. Two waiting areas are available for family, and friends to provide comfort and quiet.
What if I have questions?
Always ask questions about your care. The more you know about your diagnosis, medication or treatment, the better. The emergency department team is dedicated to helping you understand your medical issues, treatment and follow-up care.
What happens if I need to be admitted to the hospital?
If you are admitted to Catholic Medical Center for further treatment, the emergency department team will coordinate with your primary care provider. Hospitalists at CMC may also be involved in your care.
What about minor injuries or illnesses? Is this handled differently?
Our emergency department team also treats minor, non-urgent injuries or illness. A separate area is staffed for faster evaluation and treatment, highly trained and experienced nurse practitioners, nurses and paramedics work in close consultation with the emergency physicians on duty.
What happens after my visit to the emergency department?
During your visit, you may have additional tests. Once a diagnosed, you’ll receive discharge instructions with the appropriate follow-up care or medication prescribed. If you do not understand the discharge instructions or have additional questions, please ask. You are responsible for your own care after leaving the emergency department. We make every effort to follow through with your primary care provider to notify them of a visit but it is strongly recommended you arrange a follow up appointment as well.
In some cases, you may need assistance from a family member or friend to assist you in your safe return home. If you need additional assistance, please ask. Our staff wants to ensure patients return home safely and maintain good health. Let us help you.