Emergency room (ER) in Manchester, New Hampshire
Our medical team provides essential, efficient care for time-sensitive illnesses and injuries 24/7.
At Catholic Medical Center, our ER provides 24/7 care for urgent illnesses and injuries. Our state-of-the-art facility is fully equipped to treat patients with serious or life-threatening conditions and features 30 treatment rooms with bedside monitoring, a Clinical Decision Unit (CDU) and dedicated areas for trauma, cardiac, and stroke care.
Expert, Compassionate Emergency Care
We treat every patient with compassion and urgency, taking the time to accurately assess and address your health needs. Our team includes specially trained providers with advanced certifications in emergency medicine, ensuring you receive high-quality care when it matters most.
- For a medical emergency, call 911 immediately.
- For a suicidal crisis, call 988 or 911 immediately.
- For a heart attack or stroke, do not drive to the hospital. Call 911 immediately.
Committed to our community
We are dedicated to serving our community. As the designated resource hospital for several local ambulance services, we provide emergency education and life-saving training throughout the area. Our innovative telestroke ambulance program exemplifies our delivering the highest quality care in critical situations.
Recognized excellence in trauma care
Our commitment to high-quality trauma care has earned us the following:
- Verified as a Level III Trauma Center by the American College of Surgeons (ACS)
- Designated as a Level III Adult Trauma Center by the State of New Hampshire
- Designated as a Level IV Pediatric Trauma Center by the State of New Hampshire
- American Heart Association’s Get With the Guidelines® – Stroke Gold Plus, Stroke Elite Honor Roll
Clinical Decision Unit (CDU)
CMC’s CDU provides short-term observation, assessment and treatment for patients who don’t require full hospital admission but aren’t ready to return home. The emergency care team determines when a patient is appropriate for care in the CDU rather than being admitted to the hospital.
In the CDU, our care team provides short-term therapy, evaluates the need for hospital admission and educates atients and their loved ones about:
- Diagnosis
- Treatment plans
- Medications
- Estimated length of stay
- Discharge planning
The typical length of stay in the CDU is 8 to 16 hours — not days. For more information about the CDU, please call (603) 665-4901.
What to bring with you to the ER
We understand that most visits to the emergency room aren't planned. However, if possible, please bring the following:
- Photo ID
- Health insurance card
- List of current prescription medications and dosages
- List of allergies
- Contact information for your primary care doctor (if you have one)
- Any questions you and your family may have
After your visit, we will notify your primary care doctor to ensure follow-up care instructions are communicated.
Do you need urgent or emergency care?
Urgent care or walk-in clinics can help fill a vital gap when you become sick or injured but your regular doctor is not available or you can't wait for an appointment.
If you are having difficulty breathing, shortness of breath, a life-threatening injury, an injury that could result in the loss of a limb, signs of stroke or signs of heart attack — always call 911. Don’t drive yourself to the emergency room.
Frequently asked questions
Will filling out paperwork delay my treatment?
No, you’re required to sign a consent form for medical treatment – unless you’re unconscious or arrived by ambulance or helicopter. For patients under age 18, a parent or legal guardian must complete and sign the paperwork. Creating a record of your visit begins with the registration process. You will need to provide personal health information, family medical history and medical insurance information. To make this process quick and easy, please remember to bring a list of your current medications and dosages, the name of your primary care doctor, your insurance card and a list of allergies. After your visit, the emergency room at Catholic Medical Center will notify your primary care doctor for follow-up care.
How and when do I pay for my treatment?
We’ll bill your insurance if you provide complete information during registration. Most plans include an ER co-pay, which will be listed on your insurance card. You’re responsible for any remaining balance. No insurance? A representative will help arrange a fair payment schedule.
Can visitors come to the emergency room?
To protect your privacy and ensure the highest quality care, we limit the number of visitors. Two waiting areas are available for loved ones.
What if I have questions?
Please ask! Understanding your diagnosis, medications and treatment is important – we’re here to help.
What happens if I need to be admitted to the hospital?
If hospital care is needed, we’ll coordinate with your primary care provider.
What about minor injuries or illnesses? Is this handled differently?
We treat minor, non-urgent injuries and illnesses in a separate area. Our highly trained and experienced nurse practitioners, nurses and paramedics work closely with ER doctors for faster evaluation and treatment.
What happens after my visit to the emergency room?
You may have tests during your visit. Once diagnosed, we’ll give you discharge instructions and prescriptions if needed. If anything is unclear, just ask. You are responsible for your own care after leaving the ER and we recommend scheduling follow-up care with your primary care provider.
In some cases, you may need help from a loved one to get safely home. If you need additional assistance, please ask. We want to ensure you return home safely and maintain good health.
