After August 31, 2025, Catholic Medical Center and employed providers may no longer be participating providers in the Cigna New Hampshire commercial insurance plans.
We are working very hard right now to prevent this from happening. We certainly understand how unsettling this prospect may be for you and assure you we are actively negotiating in good faith to reach an agreement with Cigna New Hampshire. Our goal is to reach a compromise with Cigna New Hampshire so you and your loved ones can continue to have the convenient access you expect within your community.
If a compromise cannot be reached by August 31, 2025, our facility and employed providers will no longer be part of Cigna New Hampshire. This means that as a Cigna New Hampshire member, you may either not be covered for non-emergency medical services at our facilities or physician clinics, or you may be required to pay higher out-of-network costs for those services.
Whether or not we are able to reach an agreement with Cigna New Hampshire, all patients, including those with Cigna New Hampshire insurance, are always able to receive emergency services at our hospitals.
We remain firmly dedicated to providing healthcare services to support the health and wellness of our community.
For more information about your coverage for services at our facilities, you may call the telephone number located on the back of your Cigna New Hampshire insurance care.
Thank you for your understanding and for the privilege of caring for you and your family.
Frequently Asked Questions
Yes. Regardless of what happens with the Cigna New Hampshire negotiations, everyone with Cigna New Hampshire insurance still has access to Catholic Medical Center for emergency services. Our colleagues, physicians and nurses are here for anyone who needs help in an emergency.
If a new agreement is not reached, then as of September 1, 2025, Catholic Medical Center will no longer be part of the Cigna New Hampshire provider network. This means that patients with Cigna New Hampshire insurance may either not have coverage for non-emergency medical services at Catholic Medical Center, or Cigna New Hampshire may require them to pay higher out-of-network co-pays and deductibles for those services. Emergency care, of course, is always available regardless of insurance plans.
While Cigna New Hampshire represents a portion of the total admissions to our hospital, all other major insurance companies in the area continue to contract with us.
Our primary concern is that members of our community have access to quality health care.
No. We want to continue our relationship with Cigna New Hampshire, but it is critical that we are able to agree upon a reasonable contract that allows us to maintain access to quality care that our patients, physicians, leadership and staff have come to expect.
You will need to contact your physician’s office directly.
As far as we know, you will be able to continue any treatment you have already started this year at our hospital that was previously authorized by Cigna New Hampshire. You may wish to contact Cigna New Hampshire directly to find out if we can continue to provide the next phases of your treatment planned for after August 31, 2025.
Yes. These negotiations only affect Catholic Medical Center. Our sister facilities, Frisbie Memorial Hospital, Parkland Medical Center and Portsmouth Regional Hospital also remain in network with Cigna New Hampshire.
No. Our Medicare Advantage contracts are not impact by our current negotiation.
Yes. If a new agreement is not reached, then as of September 1, 2025, Catholic Medical Center will no longer be part of the Cigna New Hampshire commercial provider network. This means that patients with Cigna New Hampshire commercial insurance may either not have coverage for non-emergency medical services at our hospitals, or Cigna New Hampshire may require them to pay higher out-of-network co-pays and deductibles for those services. Emergency care, of course, is always available regardless of insurance plans.